PASSENGER TERMS & CONDITIONS OF SERVICE
Ahu Cabs and Travels is a technology platform that brings together company owned cabs and attachment model of cab service providers with customers provided by or on behalf of Ahu Cabs and Travels, registration number 5332/16, registered at 35/A Bansri Park, Nr Chanakyapuri rawhouses, Vallabh Vidyanagar, email firstname.lastname@example.org,
1. YOUR USE OF AHU CABS AND TRAVELS SERVICES
1.1 You will become a customer ofAhu Cabs and Travels whenever you use anyAhu Cabs and Travels services by creating a booking through the following: Ahu Cabs and Travels, website, or by calling the +91 9879111774. You will be deemed to have accepted these terms and conditions (“Terms”) when you register with us or if you register to use the Ahu Cabs and Travels My Account login on the website and/or whenever you use any service provided byAhu Cabs and Travels.
1.2 You agree:
1.2.1 and promise that all information and details provided by you to us when you use any Ahu Cabs and Travels services (including when you register to use theMy Account login on the website ) are true, accurate and up-to-date in all respects and at all times. If you have registered with us via the Ahu Cabs and Travels web then you can update or correct your details at any time via theAhu Cabs and Travels web. If you have not registered via the web then please contact us if you wish to update or correct or delete your details;
1.2.2 that your use of any Ahu Cabs and Travels services grants you no rights in relation to our intellectual property rights (including, without limitation, copyright, trademarks, logos, graphics, photographs, animations, videos and text or rights in and to Ahu Cabs and Travels software, applications and website) or the intellectual property of our retail or advertising partners, other than the non-transferable, personal right to use and receive the Ahu Cabs and Travels services in accordance with these Terms;
1.2.3 that you will not use any of the Ahu Cabs and Travels services: for any purpose other than for the purpose for which they are provided to you; for any unlawful purpose; in any way that interrupts, damages, impairs or renders Ahu Cabs and Travels less efficient; to transfer files that contain viruses, trojans or other harmful programs; to access or attempt to access the accounts of other users or to penetrate or attempt to penetrate any security measures; to disseminate any content which is defamatory, obscene, or may have the effect of being harassing, threatening or abusive to an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability or otherwise; to advertise or promote third party or your own products or services;
1.2.4 to refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation;
1.2.5 and acknowledge that we have limited control over the nature and content of information and chat transmitted or received by you or other users of or service providers to or for any of the Ahu Cabs and Travels services. Although we reserve the right to do so, we do not monitor such content in the usual course of business and will not be liable for any such content. If you have a complaint about another user please contact us via the Ahu Cabs and Travels, website, call center or email;
1.2.6 that you will comply with all applicable laws in force from time to time;
1.2.7 to make payment in full for any taxi journey you take and/or in respect of using any Ahu Cabs and Travels services provided to you;
1.2.8 to treat taxi drivers introduced to you through Ahu Cabs and Travels with respect and not to cause damage to their taxi or engage in any unlawful, threatening, harassing, abusive behavior or activity whilst using their taxi or any Ahu Cabs and Travels services;
1.2.9 to compensate and defend us fully against any claims or legal proceedings brought against us by any other person as a result of your breach of these Terms.
2. CHARGES AND PAYMENT
2.1 For details about the cost of taxi journeys with Ahu Cabs and Travels Click on Menu tab in the App, visit the website or contact our city specific call center number.
2.2 Choose to pay for a taxi journey using the Ahu Cabs and Travels Services via theAhu Cabs and Travels -The Web per electronic direct debit system, credit card charge, Net banking or other payment methods (online wallets)or Cash. You agree that we may undertake authorization checks on any payment details you provide to us (including credit and debit cards) at any time.
2.3 You agree to pay for the Taxi booked for you using the Ahu Cabs and Travels services you also agree to pay additional charges (where you cancel an order when a taxi has already been allocated to you or for any damage or cleaning costs to the taxi which you incur or may be if any Toll, MCD or Parking charges applicable).
You may cancel your booking with us any time two hour before the scheduled date and time of your pick-up by logging in online into yourAhu Cabs and Travels account by using your registered credentials or by calling us on our 24×7 Customer Care helpline number.
Although a cancellation charge may be applicable as per the below schedule:
1. If cancellation is done more than two hours prior to the pick-up time: No Cancellation Charges will be levied on you.
2. If cancellation is done within 1hour to the pick-up time: You are liable to pay the cancellation charges as applicable according to the city of service. Refund Policy
If you are eligible for refunds based on the “Cancellation and Returns” policy above, then the refund will be remitted back to you in 5-7 working days. In case of any issues, write to us at email@example.com or call us on-
3.1 We may terminate any contract we have with you and/or close any account you have with us by giving you or no notice in writing by email to your email address registered with us or by calling on your registered number with us. We may also terminate any contract we have with you and/or close any account you have with us without notice if you breach any of your obligations under these Terms, if bankruptcy or insolvency proceedings are brought against you or if you do not pay a court judgment on time. You shall still be obliged to make any payment for any Ahu Cabs and Travels services and/or in respect of any taxi journey provided or booked up to and including the termination date.
3.2 We reserve the right to suspend, restrict or terminate your access to any Ahu Cabs and Travels services at any time without notice if we have reasonable grounds to believe you have breached any of these Terms. This shall not limit our right to take any other action against you that we consider appropriate to defend our rights or those of any other person.
3.3 You are under no obligation to use any of the Ahu Cabs and Travels services and may simply choose to stop using any of them anytime. You will be able to cancel your registration for the Ahu Cabs and Travels app and cancel your account with us and/or to delete any details we hold about you in respect of Ahu Cabs and Travels by contacting us. You shall still be obliged to make any payment for any Ahu Cabs and Travels services and/or any taxi journey provided or booked up to and including the time you decide to no longer use any of our services and/or the time you delete any details we hold about you. We may keep the payment details you have provided to us even if you have deleted them in order to recover from you any monies that you may owe.
Ahu Cabs and Travels may, inAhu Cabs and Travel’s sole discretion, create promotions and corresponding promotional codes that may be redeemed for credit, or other features or benefits related from time to time to any of the Ahu Cabs and Travels services and/or to services provided by a third party, subject to any additional terms that Ahu Cabs and Travels establishes on a per promotional code basis (“Promo Codes”). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by Ahu Cabs and Travels ; (iii) may be disabled by Ahu Cabs and Travels at any time for any reason without liability to Ahu Cabs and Travels ; (iv) may only be used pursuant to the specific terms that Ahu Cabs and Travels establishes for such Promo Codes; (v) have no cash alternative; and (vi) may expire prior to your use. Ahu Cabs and Travels reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that Ahu Cabs and Travels determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.
5.1 We may transfer and/or assign our rights or obligations or sub-contract our obligations under these Terms to another other parties at any time and at our discretion. These Terms are personal to you. You may not transfer and/or assign and/or sub-contract your rights or obligations under these Terms to anyone else.
5.2 If you breach these Terms and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.
5.3 If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.
5.4 We are constantly looking for ways to improve and expand Ahu Cabs and Travels. We may amend these Terms from time to time in order to reflect changes to Ahu Cabs and Travels in which case we will give you reasonable notice of any changes to these Terms. You can terminate at any time as set out above.
5.5 Our website- www.ahucabsandtravels.com sets out how you can contact us and you can also contact us at firstname.lastname@example.org.
5.6 These Terms are dated 21st December 2016.
All disputes are subject to the jurisdiction of courts of Anand.
Transparency and Choice
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We respect your privacy and do not spam and will never sell, rent, lease or give away your information to any third party. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
You may opt out of any future contacts from us at any time. You can do the following at any time by changing the profile information on our site:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.